Fusion VOIP | Business VOIP Services | Bear Technologies Advanced Data Services

Anonymous Call Rejection

Prevent a caller from reaching you when the caller has explicitly restricted his/her Caller ID/number. Anonymous Call Rejection allows you to reject calls from callers who have blocked the display of their number. Only deliberate anonymous numbers are rejected. Callers whose numbers are unavailable are not rejected. Callers that are rejected are informed that you are not accepting calls from unidentified callers. Your phone does not ring and you do not receive any indication that they called. However, this does not apply to calls within your group.
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Anonymous Call to Voicemail

Prevent a caller from reaching you when the caller has explicitly restricted his/her Caller ID/number. Anonymous Call to Voicemail allows you to redirect calls from callers who have blocked the display of their number directly to voicemail. Only deliberate anonymous numbers are redirected. Callers whose numbers are unavailable are not redirected. Callers that are redirected are sent directly to your voicemail, your phone does not ring.
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800 Call Rejection

Prevent a caller from reaching you when the caller is calling from an 800/866/877 number. Callers that are rejected are informed that you are not accepting calls from unidentified callers. Your phone does not ring and you do not receive any indication that they called.
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800 Call to Voicemail

Prevent a caller from reaching you when the caller is calling from an 800/866/877 number. 800 Call to Voicemail allows you to redirect calls from 800#s directly to voicemail. Callers that are redirected are sent directly to your voicemail, your phone does not ring.
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Call Forwarding Always

Automatically forward all your incoming calls to a different phone number. Call Forwarding Always allows you to forward all your incoming calls to a different phone number, such as your home office or cell phone. You can also set the phone number to forward to using the voice portal or on the phone using the feature access code. *72 - Activation
*73 - Deactivation
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Call Forwarding Busy

Automatically forward your calls to a different phone number when your phone is busy. Call Forwarding Busy allows you to forward all your incoming calls to a different phone number if your phone is currently busy. Use this service when you would rather have a secretary or co-worker receive the call instead of the caller being sent to your voice messaging box. You can also set the phone number to forward to using the feature access code. *90 - Activation
*91 - Deactivation
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Call Forwarding No Answer

Automatically forward your calls to a different phone number when you do not answer your phone after a certain number of rings. Call Forwarding No Answer allows you to forward all your calls to a different phone number when you do not answer your phone. Use this service when you would rather have a secretary or co-worker receive the call instead of the caller being sent to your voicemail if you miss a call.*92 - Activation
*93 - Deactivation
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Call Notify

Call Notify allows you to send a notification e-mail containing the caller's name and number, if available. Use this to create an archive of callers or to determine if you missed any important calls.
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*69 Call Return

Call the last party that called you, whether or not the call was answered. To call back the last party that called, simply dial the call return feature code [*69]. The system stores the number of the last party to call, and connects the user to that party.
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Caller ID with Name

Caller ID/Calling Name is presented on phones that support this feature and when the calling station provides this information.
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Directory Assistance (411)

Directory Assistance (411) calls for information (additional charges apply)..
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Do Not Disturb

Automatically forward your calls to your voice messaging service, if configured, otherwise the caller hears a busy tone. Allows you to send your calls directly to your voice messaging box without ringing your phone. *78 - Activation *79 - Deactivation
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Last Number Redial

Call the last number that you dialed.
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Speed Dial 8 & Speed Dial 100

Dial a pre-defined number by dialing one or two digits. Speed Dial 8 allows you to set up to eight speed dial numbers that can be called with the push of a button. Speed Dial 100 allows you to set up to 100 speed dial numbers that can be called with the push of two buttons.
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Call Hold

Put a call on hold at any time, for any reason.
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Call Waiting (Per Call)

Answer a call while already on another call. Call Waiting allows you to receive another call while you are on the phone. When a second call is received while you are already on the phone a call waiting tone alerts you. See the caller's ID on your phone if you are using Caller ID. To answer the waiting call, simply press the flash button or switch hook. You will be connected with the waiting party while your original party holds. Press the flash button or switch hook again, to reconnect to the original party and hold the waiting party. You can continue to alternate between parties as often as you’d like. It's like having two lines while paying for only one.

The user can also cancel Call Waiting for calls in progress. Simply dial the *70. feature access code directly from your phone. The system plays a confirmation announcement and then applies a dial tone. The user then dials the destination number. For the duration of the call, the user is not presented with any waiting calls. Call Waiting is automatically re-activated when the call ends. Call Waiting completes when any party hangs up. Users can also execute call waiting via the BroadVoice Call Manager.
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Call Transfer

Transfer a call while using a simple phone without call control capability. Flash Call Transfer allows you to transfer a call even when your phone does not have a transfer button. To transfer a call, flash the phone (click the flash button or click the hang up button once) then dial the number you would like to transfer the call to. Once the transfer number answers, click flash again and the two callers are connected. If you have Flash Three-Way Calling, instead of transferring on the second flash, you are connected in a conference call. Once in the conference call, if you hang up the phone, the callers remain talking to each other, in effect, transferred.
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Three-Way Calling

Start a conference call when using a simple phone without call control capability. Flash Three-Way Calling allows you to perform a conference call even when your phone does not have a conference button. To conference a call, flash the phone after you have made the first call (click the flash button or click the hang up button once) then dial the second number of the person you would like to complete the conference with. Once the second number answers, click flash again and the conference call will be established. To end the conference, hang up. If you have Flash Call Transfer, the conference does not end when you hang up since the callers are transferred together.
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Voice Mail

Record messages for calls that are not answered within a specified number of rings or for busy calls.

Voice Management allows you to specify how to handle your voice messages. Use Unified messaging if you want to use your phone to retrieve voice messages. You can also just choose to send the message to your e-mail and not use the phone for voice messaging.

Learn more about Voice Mail/Voice Management...

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